Privacy policy

What we collect

Account details (name, email, organization, role, research area); order and delivery details; the research-use attestation you sign at checkout, with its version, the time, your IP address and your browser; the Bitcoin transaction ID you report for a payment; messages you send us; and your email address if you ask for lot alerts. We do not take or store card or bank details.

Why

To review and fulfil orders, to qualify purchasers, to answer you, and to comply with law. We do not sell or share personal data for advertising, and we do not run advertising or social-media trackers.

Analytics and cookies

We do not currently run analytics on this site. The only cookies are the ones needed to keep you signed in and to hold your cart. See the Cookies page.

Bitcoin payments are public

Bitcoin transactions are recorded on a public ledger. Anyone can see the payments made to our receiving address and their amounts, though not who made them. To confirm a payment we look the transaction up on public block explorers, which receive the transaction ID and nothing that identifies you.

Who else receives data

The carrier receives the recipient name and delivery address. Our hosting, database and email providers process data on our behalf.

Retention

We keep order records, attestations and refusal records for as long as the law requires sales records to be kept. Other retention periods are being finalised; until then we delete account and message data on request where the law allows.

Legal process

We comply with valid legal process, including subpoenas and lawful requests from regulators, and we disclose records when required to.

Your rights

Depending on your state, you may have rights to access, correct, delete or restrict the use of your personal data. You can correct your account details on your account page. For anything else, including closing your account, use the contact form and choose “Privacy request”. A closed account can no longer sign in; order records we are required to keep are retained.

Security

Connections to this site are encrypted in transit. Passwords are stored only as salted hashes. Access to records is limited to the people who need it, and we keep the minimum we need.

Contact

Recon Labs LLC. Business address: pending. Reach us through the contact form.